At Visit Group we build something that's probably like the best e-commerce platform, focusing on sales, distribution and digital marketing, for independent hotels, resorts, camping sites, B&Bs, hostels and hotel chains. We call it BookVisit.
In short - we are an IT product company in one of the world's most fun businesses!
And we are now looking for the next person to join our customer success team, we know – finally!! Do you want to be a member of a tight team that works hard AND has fun together?! (yes it’s true, you can do both) If so keep on reading.
As a member of the team you will take our customers by the hand and walk them through onboarding and implementation - i.e. educate them how to use our tools to increase sales. And then you stroll together with them, ready to assist whenever a problem occurs. You will meet and talk to all kinds of people, and we can promise some laughs along the way!
So who is our new team member?
Maybe you have worked in the tourism industry, hotel or restaurant and are ready for your next step? Finally get to work 8-5 weekdays :D
You have no problem with picking up the phone and supporting our clients in the best possible way.
You have some sort of tech aura, you may have had a previous job in an IT company or you are a fast learner with a big interest in tech and web.
You speak Swedish and English fluently, Finnish is a great merit :D
That’s the formal list of requirements, but since we try to maintain our start-up feeling, we're a tight team and personality is key. We believe you're a straight forward doer that can manage a little chaos and continuously take small steps towards a more structured way of working. As long as you like solving clients problems and have fun at the office, we think we should have a chat and see if we're a match!
At Visit Group we are building the digital ecosystem for tourism. Our product portfolio consists of travel technology brands like Citybreak, BookVisit, iTicket and WebX. Our services range from booking systems and e-commerce to travel switches.
BookVisit is the fastest growing accommodation SaaS distribution platform in the Nordics, due to unparalleled direct booking performance. It has loads of integrations to platforms like Booking.com, Hotels.com and Expedia.com. When our customers combine the platform with our multiproduct CRS, Citybreak, they design a local tourism ecosystem with infinite potential.
We set ambitious goals for the work we do and we always have our core values in mind: Reliable, Helpful and Constantly Improving.
About Visit Group
Visit Group is the leading European software provider of e-commerce solutions for the tourism industry. We today provide digital solutions to more than 300 tourism organizations and well over a 1000 accommodations, tours and activity vendors worldwide. Our product portfolio consists oftravel technology brands like Citybreak, BookVisit, iTicket and Web Apps. Our services range from booking systems and e-commerce to travel switches. All services are seamlessly connected with each other, enabling clients to benefit from the array of possibilities found in the digital ecosystem provided by Visit Group.
This ecosystem enables inbound tourism companies, such as Ski Resorts, Tour Operators and Destination Marketing Companies to sell, combine and distribute tourism products sourced from +100 external inventory platforms. Every day we work close to partners like Google, Expedia, Hotels.com, Booking.com, Facebook, TripAdvisor and many more.
Visit Group – BookVisit·Gothenburg
Customer Success Manager - We want you!
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